Distance Sales Agreement

1. Parties

This Distance Sales Agreement is concluded electronically between the Seller identified below and the Buyer who purchases a subscription via the Platform, in accordance with applicable Turkish consumer protection legislation (Law No. 6502 and the Distance Contracts Regulation).

The Buyer is identified by the business and contact information declared during registration on the Platform.

2. Subject of the Agreement

The subject of this Agreement is to define the rights and obligations of the parties regarding the sale and performance of the digital QR menu subscription that the Buyer orders electronically via dinematik.com, whose characteristics and price are set out below.

3. Nature and Price of the Service

The service subject to sale is a time-based subscription to the Dinematik digital QR menu and restaurant management system, according to the selected plan. The scope and current subscription fees (including taxes) are clearly displayed on the Platform at the ordering stage. The Buyer is informed about the essential characteristics, total price and payment/performance method before placing the order.

4. Payment Method

• The subscription fee is currently collected via bank transfer / EFT.
• Online credit card payment will be enabled soon, processed through the secure infrastructure of a licensed payment institution.
• The subscription is activated once the payment is credited to the Seller's account.

5. Performance and Delivery

The service is a digital service that does not involve the delivery of a physical product. Following payment confirmation, the Buyer's account/subscription is activated within a reasonable time and performance begins. The service is provided electronically and continuously throughout the subscription period to the extent possible.

6. Right of Withdrawal

Under the Distance Contracts Regulation, Buyers qualifying as consumers generally have the right to withdraw from the contract within 14 (fourteen) days without giving any reason and without penalty. However, the right of withdrawal cannot be exercised in the following cases:

• Services whose performance has begun, with the Buyer's consent, before the withdrawal period expires, and digital content/intangible goods supplied instantly electronically.
• Accordingly, once the subscription is activated and use of the service has begun, the right of withdrawal may end.

A Buyer wishing to exercise the right of withdrawal must notify the Seller via its contact channels within the period. Refunds are handled under the Cancellation & Refund Policy.

Note: If the service is sold solely to businesses acting for commercial/professional purposes, the buyer may not qualify as a "consumer", and consumer withdrawal provisions may not apply. This clause should be confirmed by your legal counsel based on the commercial relationship.

7. General Provisions

The Buyer acknowledges having read and understood the preliminary information regarding the essential characteristics, sale price, payment method and performance of the service on the Platform, and having provided the required electronic confirmation. This Agreement forms a whole together with the Terms of Use and the Privacy Policy.

8. Dispute Resolution

For consumer transactions, the Consumer Arbitration Committees and Consumer Courts at the Buyer's place of residence have jurisdiction up to the thresholds announced by the Ministry of Trade. For commercial sales, the competent courts and enforcement offices of the Republic of Türkiye have jurisdiction.

9. Entry into Force

This Agreement enters into force when the Buyer confirms the order electronically. A copy of the Agreement is provided to the Buyer upon request.